S5E1 - The Crown Inn
The Crown Inn is owned by former care assistant Karen Lloyd who invested her life savings into opening it two years ago. All was apparently going well until a number of bad internet reviews (damn these people) turned up complaining about paying £70 a night to sleep in filth and Karen started losing money. If that wasn’t bad enough the hotel was stripped of one of its three stars by the tourist board Visit England.
July 6, 2009, midnight
S5E2 - Walpole Bay
The Walpole Bay was once at the epicentre of the Margate tourist trade. But much like Margate itself, this once grand old dame has seen better days. The Edwardian hotel was on the brink of closure until the Bishop family attempted to rescue it. But with no previous experience of the hospitality industry, it has not been a smooth ride for them.
July 13, 2009, midnight
S5E3 - Sunnyside
Alex Polizzi attempts to help the struggling Sunnyside Hotel in Blackpool. In a bid to boost the B&B's pitiful occupancy rate, the owners plan a huge refurbishment - but refuse to take on Alex's suggestions. Can she get them to incorporate her design ideas and improve the lousy service?
July 20, 2009, midnight
S5E4 - Rose and Crown
Alex visits the market town of Wisbech, where the 300-year-old Rose and Crown is in crisis. Can the hotel inspector convince owners Jacquie and Jonathan to eliminate the mountains of paperwork strangling their business?
July 27, 2009, midnight
S5E5 - The Swan
Alex visits the 14th-century Swan Hotel in Norfolk. With 15 empty bedrooms and a deserted restaurant, the Swan is struggling to stay afloat. Can Alex breathe some life into this lame duck?
Aug. 3, 2009, midnight
S5E6 - African Queen
Alex climbs aboard floating hotel the African Queen. With the boat running at just 30 per cent occupancy, owners Bonny and Andy are at breaking point. Can the hotel inspector throw this beleaguered couple a life jacket? South Africans Bonny and Andy Cowley previously ran a successful hotel and restaurant on the Isle of Wight. When they bought 85-year-old Dutch barge the African Queen they were full of hope for their new project. "We thought, 'We're gonna fly!' but it didn't work like that," says Bonny. The eight-bedroom floating hotel is failing to turn a profit - and even when the couple have guests, the heavy workload of running the boat is taking its toll.
Aug. 10, 2009, midnight
S5E7 - Glangrwyney Court
Aug. 17, 2009, midnight
S5E8 - Hotel du Repos
Aug. 24, 2009, midnight