Jason Cilo
Director
Customer Wars (2022)
Season 3
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
Released Nov. 15, 2022
Episode 21 min
None+
Genres: Documentary, Reality, Reality TV
Watch Providers: Hulu, A&E, A&E, The Roku Channel, Hoopla + 4 more, Peacock Premium, Peacock Premium Plus, Spectrum On Demand, Philo
Production Companies: Jukin Media
Network: A&E
Country: United States
Languages:
English,
French
S3E1 - Can't Fight this Ceiling
In Las Vegas, a rideshare driver and passenger get into a heated altercation over an alleged door slam. In Akron, Ohio, a cashier lifts her shirt and flashes a customer mid-argument. A young lady in England throws a milkshake at a car she was just paid to wash. A woman falls through the ceiling of a convenience store in Canada. In Houston, Texas, a woman stands in a sports stadium parking space in an attempt to reserve her spot. In Knoxville, Tennessee, a passenger attempts to rob a Taxi driver at gunpoint. At a superstore in Alabama, a pregnant woman shopping with her husband shocks him with a special request.
Nov. 7, 2023, midnight
S3E2 - Too Hot to Handle
In Orlando, FL, a passenger makes a scene in the aisle after being asked to leave the plane; a pickup truck at a drive thru window suddenly becomes engulfed by flames.
Nov. 7, 2023, midnight
S3E3 - Dumpster Dive
In Oakland, California, a disagreement between two employees culminates in a dramatic tug of war with one employee's hair; at a Texas airport, a passenger goes on a tirade after being denied boarding.
Nov. 14, 2023, midnight
S3E4 - Cruise Blues
A fight breaks out at a restaurant in Miami, Fla., after employees throw cups at an allegedly disruptive customer; a man is accused of stealing the items he just purchased in a home goods store because he didn't take a receipt.
Nov. 14, 2023, midnight
S3E5 - Baggage Claim Brawl
In Norman, Oklahoma, a delivery driver goes all out in an attempt to find a customer's missing package; in Rye, N.Y., amusement park goers find themselves stuck on a malfunctioning ride that's spinning in reverse.
Nov. 21, 2023, midnight
S3E6 - Foul-Mouthed Flier
On a flight bound for Austin, TX, a passenger goes on a foul-mouthed tirade after being asked to watch his language. An apparently armed man strikes out at a nail salon in Georgia. An Alaskan woman visiting Brooklyn, NY rids a local bar of a large pest. A complaining customer in a California tire shop exasperates other customers, leading to a physical altercation. A missed stop on a city bus leads to a violent altercation between the bus driver and an older passenger.
Nov. 21, 2023, midnight
S3E7 - Customer Support
A hungry customer at a Florida restaurant draws the ire of other customers; Police confront a young man with a gun inside a Wisconsin Convenience store; purported seating kerfuffle escalates to an all out brawl.
Nov. 28, 2023, midnight
S3E8 - Runway Rage
In Philadelphia, a disruptive passenger is removed from an airplane; a fight breaks out at a local bar in Hill City, S.D.; football fans heading to a match in West Sussex, England race against the clock to receive a beer delivery.
Dec. 5, 2023, midnight
S3E9 - Bar Blunder
In Baltimore, a verbal argument between two groups of diners escalates when a man throws a drink in a woman's face; at a nail salon in Akron, Ohio, a complaining customer gets in a heated back and forth with a social media influencer.
Dec. 26, 2023, midnight
S3E10 - Rideshare Rage
In Parma, Ohio, a dissatisfied customer at a fast food restaurant throws her food at an employee; in the Bronx, N.Y., a rideshare passenger goes on a tirade apparently after learning that she can't charge her phone.
Dec. 26, 2023, midnight
S3E11 - Suds and Spats
A customer calls the police over a dryer dispute; a fast-food customer demanding a refund slaps an employee; an alligator wrestling show takes a terrifying turn; a dispute erupts when a man believes a woman is wrongfully parked in a handicap spot.
Jan. 2, 2024, midnight
S3E12 - Con Catastrophe
In a drug store in Malibu, an employee confronts a man about his service dog's behavior; police in Florida report to a big-box store and detain a woman who employees claim scanned numerous items at self-checkout and then left without paying.
Jan. 2, 2024, midnight
S3E13 - Unhappy Customer
Two passengers deal with flight delays in very different ways; in Groves, Texas, a carnival worker dangles from a ride 30 feet in the air while trying to keep a young rider safe; a good delivery worker in Ohio gives a customer a piece of his mind.
Jan. 9, 2024, midnight
S3E14 - Escalator Escapade
A woman takes issue with a mouse and spots in a restaurant; a suspected shoplifter goes to great lengths to avoid arrest;a fair ride goes terribly wrong; an argument over cold french fries turns physical.
Jan. 9, 2024, midnight
S3E15 - Subway Scuffle
In New York City, a bike on the subway starts a brawl; on a plane taxiing in Philadelphia, a desperate passenger threatens to relieve herself in the aisle; a festival ride in Traverse City, Mich., appears to malfunction.
Jan. 16, 2024, midnight
S3E16 - Cool as a Cucumber
In Seattle, a restaurant owner confronts a woman accused of trying to leave without paying her tab; a rideshare driver in Washington D.C. remains very cool under extreme pressure; in Hawaii, a self-proclaimed Shopping Cart Narc runs for cover.
Jan. 16, 2024, midnight
S3E17 - It's All Downhill From Here
In Albuquerque, N.M., a passenger's behaviour causes the crew to divert a flight; a downhill chase ensues in Park City, Utah, after a skier is called out for his rude behaviour on the slopes.
Jan. 23, 2024, midnight
S3E18 - Emergency Exit
A bus driver on the job in Las Vegas speaks his mind; in Atlanta, an altercation during the breakfast rush at a drive-thru escalates to a dangerous point; a zoo visitor in Indonesia gets up close and personal with an Orangutan.
Jan. 23, 2024, midnight
S3E19 - High Anxiety
At a pawn shop in Maine, two men reach an unlikely agreement about an allegedly ill gotten bicycle; in Florida, a drive-thru worker takes issue with a customer's allegedly noisy child; in Franklin, N.C., an animal clinic's day turns disastrous.
Jan. 30, 2024, midnight
S3E20 - Argument in the Air
A heated argument breaks out on a mid-air flight to Los Angeles. In Wisconsin, an alleged shoplifter leads police on a wild chase. At a sandwich shop in California, a woman takes drastic measures after reportedly being denied a refund. On the slopes in Austria, a struggling snowboarder takes down a slew of other skiers. Two friends find a clever workaround for the 'no pedestrians at the drive-thru' rule.
Feb. 6, 2024, midnight
S3E21 - Just Plane Wrong
Parents in Florence, Ky., find an unexpected and unpleasant surprise in their child's chicken nuggets; an overbooked flight in Chicago leads to the forced removal of an unwilling passenger.
Feb. 13, 2024, midnight
S3E22 - Not a Dog Person
In Delaware, a restaurant customer takes issue with the proximity of a man's service dog; in Minnesota, a customer loses control of his vehicle at a car wash; disappointment with a meal prize leads to blows in Nova Scotia.
Feb. 27, 2024, midnight
S3E23 - Construction Crusaders
In Bakersfield, Calif., a pair of heroic contractors helps a homeowner recover a bike taken from her yard; an angry customer in Bay Shore, Long Island blames a fast food restaurant for a fire in his microwave.
March 5, 2024, midnight
S3E24 - Drive-Thru Debacle
In Augusta, Ga., disaster unfolds as a truck attempts to purchase food at a drive thru; at a Dallas airport, a passenger's rudeness sparks a chaotic brawl among travelers; in Melbourne, Australia, a rideshare driver gets a very pleasant surprise.
March 12, 2024, midnight
S3E25 - Homeowner vs. Handyman
In Coram, N.Y., a homeowner confronts a handyman over his allegedly unsatisfactory work; in Oakland, Calif., a heated argument between two women on a train spins out of control; an alligator handler's routine in the Everglades goes very wrong.
March 19, 2024, midnight
Network: A&E
Episode Runtime: 21 min.
Season Runtime: 1749 min.
Released: Nov. 15, 2022
Last Air Date: Dec. 16, 2025, midnight
Status: Returning Series
Certification: NR
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